ITI41620 Design for Cooperation (Spring 2022)

The course is connected to the following study programs

Elective course in the master programme in applied computer science, full-time and part-time.

Recommended requirements

ITI41520 Interaction Design

The student's learning outcomes after completing the course

Knowledge:

The student is familiar with

• central theories and concepts for understanding how people cooperate in workplaces or in everyday life

• methods, tools and techniques for designing IT solutions in support of cooperative practices

Skills:

The student is able to

• use methods, tools, and techniques for designing IT solutions in support of cooperative practices

General competence

The student can

• conduct methodologically and ethically sound research according to the scientific standards in CSCW

Content

The course introduces the students to Computer-Supported Cooperative Work (CSCW), an interdisciplinary research field concerned with understanding how to support cooperative practices by technology design.

The course gives an overview of central theories and concepts for understanding how people cooperate in workplaces or in everyday life and a toolbox of methods, tools and techniques that will help them design IT solutions in support of these cooperative practices.

Forms of teaching and learning

There will be lectures, plenary discussions and project work.

The lectures and plenary discussions will focus on:

• classical case studies in CSCW

• central theories and concepts in CSCW

• methods, tools and techniques for designing support for cooperative practices as developed in CSCW

The project work will lead to the writing of one scientific paper and will be conducted according to the requirements and deadlines set by the professors responsible for the course.

Workload

Approx. 280 hours.

Coursework requirements - conditions for taking the exam

The student must have finished their project work.

Coursework requirements must be accepted to qualify for the exam.

Examination

Individual oral exam and scientific paper in groups

The exam is divided into two parts:

• Individual oral exam (50%): Based on the course curriculum. Duration 30 min. Some supporting material will be allowed. This will be specified by the lecturer.

• Scientific paper in groups (50%): Based on the project work.

Grading scale A - F in both parts. Both parts of the exam must be passed to pass the exam as a whole.

Examiners

External and internal examiner, or two internal examiners.

Conditions for resit/rescheduled exams

Upon re-examination, each part of the examination can be retaken.

Course evaluation

This course is evaluated by a:

• Mid-term evaluation (compulsory)

The responsible for the course compiles a report based on the feedback from the students and his/her own experience with the course. The report is discussed by the study quality committee of the faculty of Computer Sciences.

Literature

Last updated 23.11.2021

Co-design

Brandt, Eva, Thomas Binder, and Elizabeth B.-N. Sanders. 2013. ‘Tools and Techniques: Ways to Engage Telling, Making and Enacting’. In Routledge International Handbook of Participatory Design, edited by Jesper Simonsen and Toni Robertson, 145–81. London: Routledge.

 

Bratteteig, T., & Wagner, I. (2012, August). Disentangling power and decision-making in participatory design. In Proceedings of the 12th Participatory Design Conference: Research Papers-Volume 1 (pp. 41-50).

 

Kensing, Finn, and Joan Greenbaum. 2013. ‘Heritage: Having a Say’. In Routledge International Handbook of Participatory Design, edited by Jesper Simonsen and Toni Robertson, 21–37. London: Routledge.

 

Sanders, Elizabeth B.-N., and Pieter Jan Stappers. 2008. ‘Co-Creation and the New Landscapes of Design’. CoDesign 4 (1): 5–18.

 

Cooperation

Schmidt, Kjeld, and Liam Bannon. 1992. ‘Taking CSCW Seriously’. Computer Supported Cooperative Work (CSCW) 1 (1–2): 7–40.

 

Schmidt, Kjeld. 2011. ‘The Concept of “Work” in CSCW’. Computer Supported Cooperative Work (CSCW) 20 (4–5): 341–401.

 

Boundary Objects and Coordination mechanisms

Schmidt, Kjeld, and Carla Simonee. 1996. ‘Coordination Mechanisms: Towards a Conceptual Foundation of CSCW Systems Design’. Computer Supported Cooperative Work (CSCW) 5 (2–3): 155–200.

 

Star, Susan Leigh, and James R. Griesemer. 1989. ‘Institutional Ecology, `Translations’ and Boundary Objects: Amateurs and Professionals in Berkeley’s Museum of Vertebrate Zoology, 1907-39’. Social Studies of Science 19 (3): 387–420.

 

Awareness

Dourish, Paul, and Victoria Bellotti. 1992. ‘Awareness and Coordination in Shared Workspaces’. In Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work - CSCW ’92, 107–14. Toronto, Ontario, Canada: ACM Press.

 

Heath, Christian, and Paul Luff. 1992. ‘Collaboration and Control: Crisis Management and Multimedia Technology in London Underground Line Control Rooms’. Computer Supported Cooperative Work (CSCW) 1 (1): 69–94.

 

Place and space

Harrison, Steve, and Paul Dourish. 1996. ‘Re-Place-Ing Space: The Roles of Place and Space in Collaborative Systems’. In Proceedings of the 1996 ACM Conference on Computer Supported Cooperative Work, 67–76. CSCW ’96. New York, NY, USA: ACM.

 

Luff, Paul, and Christian Heath. 1998. ‘Mobility in Collaboration’. In Proceedings of the 1998 ACM Conference on Computer Supported Cooperative Work, 305–14. CSCW ’98. New York, NY, USA: ACM.

 

Example of CSCW studies:

Verne, Guri, and Tone Bratteteig. 2016. ‘Do-It-Yourself Services and Work-like Chores: On Civic Duties and Digital Public Services’. Personal and Ubiquitous Computing 20 (4): 517–32.

 

Gasser, Les. 1986. ‘The Integration of Computing and Routine Work’. ACM Transactions on Information Systems 4 (3): 205–25.

 

Future discussions:

Mutlu, Bilge, and Jodi Forlizzi. 2008. ‘Robots in Organizations: The Role of Workflow, Social, and Environmental Factors in Human-Robot Interaction’. In 2008 3rd ACM/IEEE International Conference on Human-Robot Interaction (HRI), 287–94.

 

Niklasson, Axel. 2020. ‘AI for Teams: The Future of Assisted Collaborative Work’.

 

Bringing PD and CSCW together 

Kensing, Finn, and Jeanette Blomberg. 1998. ‘Participatory Design: Issues and Concerns’. Computer Supported Cooperative Work (CSCW) 7 (3–4): 167–85.  

Bratteteig, T., & Wagner, I. (2016). Unpacking the notion of participation in participatory design. Computer Supported Cooperative Work (CSCW), 25(6), 425-475.