SFB51109 Professional Communication II (Spring 2012)
Facts about the course
- ECTS Credits:
- 10
- Responsible department:
- Faculty of Business, Languages, and Social Sciences
- Course Leader:
- Eva Lambertsson Björk
- Teaching language:
- English
- Duration:
- ½ year
The course is connected to the following study programs
- Mandatory course in the bachelor programme International Communication
- Specialisation course in the bachelor programme Business Administration, specialisation International Communication
Prerequisites
Knowledge corresponding to the course Business Communication I (10 ECTS credits) is recommended.
Lecture Semester
Bachelor programme in International Communication: 2nd semester (spring)
Bachelor programme in Business Administration, specialisation International Communication: 6th semester (spring)
The student's learning outcomes after completing the course
Through the oral part of the course the students will have gained sound knowledge of negotiation theory and terminology, as well as skills in negotiating effectively. Vocabulary and communication skills will have been improved through reading, discussion and presentations.
Through the written part the students will have gained theoretical knowledge and practical skills in writing advanced business texts. Their general English language proficiency will be improved.
Content
The oral part of the course comprises negotiation technique and strategy, literature reading and discussions. Case studies are used as well as negotiation practice.
The written part comprises business texts such as reports, e-mails, memos, CVs and job applications. The learning focuses on using effective communication strategies as well as relevant structures, conventions and terminology.
Forms of teaching and learning
Lectures and seminars using English.
Coursework requirements - conditions for taking the exam
- One practical negotiation
- One written assignment submitted by a given deadline
- 80% attendance in the oral part of the course. For exemption to be granted from this requirement, a written application must be submitted stating the reasons for failure of attendance.
All coursework must be approved before a student may take the final exam.
Examination
Individual term paper (7 to 10 pages) and oral examination (approx. 25 minutes)
The oral examination may adjust the written result by two steps on the A-F grading scale. Both the term paper and the oral test must be passed. No aids are permitted in the oral exam.
If students wish to improve their mark, they may improve on the paper and resubmit it. The new exam will comprise both the written and the oral part.
If a complaint is filed about the final result, the written part will be reassessed. In the case of a changed result a new oral exam will be arranged in accordance with the exam regulations of Østfold University College (section 18-4).
Course evaluation
The course is evaluated twice each semester, once orally as mid-semester evaluation that takes place in a meeting between student representatives and the programme coordinator and/or the director of studies, and once as written end-of-term evaluation.
Literature
The readinglist was last updated 15 Jun 2011
- Locker, K & S Kaczmarek (2010 ). Business Communication: Building Critical Skills. 5th ed.. New York: McGraw-Hill Irwin
- Fisher, R, W Ury & B Patton (1997). Getting to Yes. Negotiating an Agreement without Giving In. 2nd ed. London: Arrow
- One novel (title given at the beginning of the semester)
- Course material published on the learning platform Fronter